{"id":3123,"date":"2024-11-12T10:50:24","date_gmt":"2024-11-12T10:50:24","guid":{"rendered":"https:\/\/bancocacique.com.br\/defensor-del-pueblo\/"},"modified":"2025-07-07T09:24:04","modified_gmt":"2025-07-07T09:24:04","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/bancocacique.com.br\/es\/ouvidoria\/","title":{"rendered":"Defensor del Pueblo"},"content":{"rendered":"<section class=\"gb-container gb-container-54e4e0da\">\n<div class=\"gb-container gb-container-37f383c2\">\n<div class=\"gb-container gb-container-3c2606f1\">\n\n<h2 class=\"gb-headline gb-headline-c1d1ec1d gb-headline-text\">Defensor\u00eda del Pueblo Banco Cacique<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-91cc40f4 gb-headline-text\">Este canal tiene como objetivo dar respuesta a quejas,<br> cr\u00edticas y sugerencias de clientes y usuarios de los productos y servicios de Banco Cacique S\/A., no resueltas o no atendidas<br> satisfactoriamente a trav\u00e9s del Call Center u otros medios de comunicaci\u00f3n, as\u00ed como<br> Identificar oportunidades de mejora para una mayor satisfacci\u00f3n del cliente.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-291b5fc2 gb-headline-text\"><strong>Defensor del Pueblo Tel\u00e9fono:<\/strong> 0800 774 0757<br> Horario de funcionamiento: de lunes a viernes de 9:00 a 18:00 horas (hora de Brasilia).<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-9e7c3af1 gb-headline-text\"><strong>Cartas:<\/strong> Apartado Postal N\u00b0 1217 CEP 01032-970Para obtener el n\u00famero de protocolo de queja del Defensor del Pueblo es imprescindible la notificaci\u00f3n y registro inicial a trav\u00e9s del SAC.<\/p>\n\n\n        <form action=\"\" method=\"post\" style=\"width: 100%;\">\n            <p>\n                <label for=\"scf_name\">Nombre<\/label><br \/>\n                <input type=\"text\" name=\"scf_name\" required style=\"width: 100%; padding: 8px; margin-bottom: 10px;\">\n            <\/p>\n            <p>\n                <label for=\"scf_email\">Correo electr\u00f3nico<\/label><br \/>\n                <input type=\"email\" name=\"scf_email\" required style=\"width: 100%; padding: 8px; margin-bottom: 10px;\">\n            <\/p>\n            <p>\n                <label for=\"scf_phone\">Tel\u00e9fono<\/label><br \/>\n                <input type=\"text\" name=\"scf_phone\" required style=\"width: 100%; padding: 8px; margin-bottom: 10px;\">\n            <\/p>\n            <p>\n                <label for=\"scf_message\">Mensaje<\/label><br \/>\n                <textarea name=\"scf_message\" required style=\"width: 100%; padding: 8px; height: 150px; margin-bottom: 10px;\"><\/textarea>\n            <\/p>\n            <p>\n                <input type=\"hidden\" name=\"scf_submitted\" value=\"1\">\n                <input type=\"submit\" value=\"Enviar\" class=\"gb-button gb-button-text gbp-button--primary\" style=\"background-color: var(--accent); padding: 10px 20px; border: none; cursor: pointer; color: #fff;\">\n            <\/p>\n        <\/form>\n        \n\n<\/div>\n\n<div class=\"gb-container gb-container-05970008\">\n\n<figure class=\"gb-block-image gb-block-image-39d67089\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"372\" class=\"gb-image gb-image-39d67089\" src=\"https:\/\/bancocacique.com.br\/wp-content\/uploads\/2024\/11\/MorenaRedSet.png\" alt=\"\" title=\"MorenaRedSet\" srcset=\"https:\/\/bancocacique.com.br\/wp-content\/uploads\/2024\/11\/MorenaRedSet.png 210w, https:\/\/bancocacique.com.br\/wp-content\/uploads\/2024\/11\/MorenaRedSet-169x300.png 169w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\"><\/figure>\n\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Defensor\u00eda del Pueblo Banco Cacique Este canal tiene como objetivo dar respuesta a quejas, cr\u00edticas y sugerencias de clientes y usuarios de los productos y servicios de Banco Cacique S\/A., no resueltas o no atendidas satisfactoriamente a trav\u00e9s del Call Center u otros medios de comunicaci\u00f3n, as\u00ed como Identificar oportunidades de mejora para una mayor &#8230; <a title=\"Defensor del Pueblo\" class=\"read-more\" href=\"https:\/\/bancocacique.com.br\/es\/ouvidoria\/\" aria-label=\"Leer m\u00e1s sobre Defensor del Pueblo\">Leer m\u00e1s<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3123","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/bancocacique.com.br\/es\/wp-json\/wp\/v2\/pages\/3123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bancocacique.com.br\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bancocacique.com.br\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bancocacique.com.br\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bancocacique.com.br\/es\/wp-json\/wp\/v2\/comments?post=3123"}],"version-history":[{"count":1,"href":"https:\/\/bancocacique.com.br\/es\/wp-json\/wp\/v2\/pages\/3123\/revisions"}],"predecessor-version":[{"id":3124,"href":"https:\/\/bancocacique.com.br\/es\/wp-json\/wp\/v2\/pages\/3123\/revisions\/3124"}],"wp:attachment":[{"href":"https:\/\/bancocacique.com.br\/es\/wp-json\/wp\/v2\/media?parent=3123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}